Contact
We answer within one business day.
The fastest way to reach us is email. Pick the address that matches your reason — they all go to the same team, but the routing helps us prioritise.
Support
Stuck on a setup step, audit failed, GMC connection broken, account question.
support@shopifygmc.com
Billing & refunds
Invoice questions, refund requests, plan changes you can't do from your billing page.
billing@shopifygmc.com
Security
Found a vulnerability or worried about an incident. Please email here before disclosing publicly.
security@shopifygmc.com
Privacy / GDPR
Data export, deletion, or any GDPR/CCPA request.
privacy@shopifygmc.com
Legal
Contracts, DPAs, anything that needs a signed counterpart.
legal@shopifygmc.com
Anything else
Partnership, agency programme, press, feature requests.
ops@shopifygmc.com
Response time
Support & billing: one business day, often within a few hours. Security: we triage on arrival; expect an acknowledgement within 24 hours. Legal: up to 5 business days.
Who we are
shopifygmc is operated by SmartShopAutomation. Office in Casablanca, Morocco; team distributed across CET / EST timezones.